Shipping & Returns

SHIPPING & RETURNS


We will always endeavour to ship your orders as soon as possible. We are currently shipping orders every Tuesday & Friday.  

UNITED KINGDOM
Shipping cost is calculated automatically at checkout
Flat rate of £4. Free shipping on orders over £75. 
Depending on the weight & size of order, orders are either sent using Royal Mail First Class service or DHL Next Day Delivery. You will receive an e-mail with tracking number once the order has been processed & packaged. 
Delivery aim: 2 working days (after dispatch) 

EUROPE
Shipping cost is calculated automatically at checkout
Ranges from £15 - £30 depending on weight of item/s
Orders sent using Royal Mail International Standard or if over 2kg a different courier is arranged. 
Delivery aim: 5 working days (after dispatch) 

INTERNATIONAL
Shipping cost is calculated automatically at checkout
Ranges from £18 - £60 depending on weight of item/s and specific country. 
Orders sent using Royal Mail International Standard or if over 2kg a different courier is arranged. 
Delivery aim: 7 - 10 working days (after dispatch)

CUSTOMS FEES & DUTIES
Please note we are not responsible for any customs fees or duties incurred on international shipments as these are the responsibility of the purchaser. 

RETURNS & EXCHANGES
If for any reason you are unhappy with your order or you would like to arrange a return or exchange, please get in touch via the contact page or send an email to emma@studioemma.co.uk and we are happy to help!